Experienced customer service representative skilled in handling inbound calls, providing technical support, and resolving customer issues professionally. Demonstrates strong communication, problem solving, and teamwork to ensure customer satisfaction.
Resolved customer inquiries efficiently, ensuring satisfaction and issue resolution.
Effectively understood customer needs during calls to provide accurate assistance.
Managed inbound calls professionally, ensuring adherence to protocols.
Prioritized tasks to handle customer interactions efficiently in fast-paced environments.
CONDUENT
Handled inbound calls, Assisted customers with questions and issues, Provided solutions in a professional manner, Followed company policies and procedures
EVERISE
24/7 AI.
HIGH SCHOOL
Displayed compassion and understanding to improve customer experience.