Dedicated professional with extensive experience in customer support and technical calibration.
Provided comprehensive customer support and maintained high client satisfaction.
Handled customer claims and inquiries efficiently across multiple roles.
Inspected, calibrated, and adjusted measuring equipment using specialized tools and software.
Managed inventory and contributed to electrical automation panel construction during internship.
Alorica
Provided excellent customer service, resolving guest concerns professionally and courteously., Enhanced client satisfaction through personalized customer service and attention to detail., Received superior customer service satisfaction scores for [Number] consecutive quarters., Provided exceptional...
Teleperformance
Customer service and support, Management of claims and customer inquiries, Sales of various products from the campaign to be attended, Documentation and updating of records in the required systems, Enhanced customer service skills across organization with targeted training programs., Maintained...
Phoenix Calibration
Inspection and calibration of measuring equipment (torques, pipettes, volumetric tools, etc.), Filling out inspection reports, Computer operation and use of Height Gage software for the calibration process, Adjusting equipment if they were out of tolerance, Reading manuals for evaluation of their...
Intelca Proyectos Industriales
High School Diploma
Certificate of English Studies
Certificate of Excel Specialist
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Completed inspection reports and maintained quality records for calibration and service activities.
Inventory management, Labeling and processes for constructing electrical automation panels.