J. - Customer Service Specialist with diverse experience in telecommunications, retail, and tech support

Delivered customer service, technical support, and conflict resolution across multiple platforms and industries.

Assisted customers through calls, chat, and email, providing guidance and resolving issues professionally.

Managed account creation, deletion, and eligibility verification, ensuring smooth service operations.

Utilized Windows 10, Excel, and PowerPoint for tasks such as support and administrative functions.

Make outbound calls and answer inbound calls in a fast-paced environment., Assess eligibility for debt relief and debt consolidation programs.

Provided customer service for Hot Topic brand customers., Assisted with order placement, tracking, refunds, and returns professionally.

Assisted members of dating websites via calls, chat, and email., Created and deleted accounts, provided guidance, processed cancellations and refunds.

Acted as liaison between landscapers and customers for a lawn care company., Managed scheduling and issue resolution to ensure customer satisfaction.