Jemen - Customer Service & Debt Collection Specialist with 3 years of experience

Nicaragua, Rivas Department, NicaraguaRemoteen

Gained experience in customer service for 2 years, developing strong empathy and listening skills.

Completed 1 year in a debt collection agency, managing paperwork and demonstrating discipline and punctuality.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center representative with specialties in customer service and debt collection, emphasizing empathy and organization.

Improved organizational and discipline skills through continuous professional journey in call center roles.

Customer ServiceIntermediate

Provided empathetic support and effective communication in customer interactions.

Debt CollectionIntermediate

Managed debt collection processes, maintaining punctuality and discipline.

Organization & DisciplineIntermediate

Developed organizational skills and disciplined approach during professional roles.

Active ListeningIntermediate

Practiced attentive listening to better understand customer needs and support resolution.

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