Experiencia demostrada en Zendesk.
Experiencia demostrada en Oracle.
Experiencia demostrada en Monday.com.
Experiencia demostrada en HubSpot.
Startek
Manage large amounts of incoming phone calls for different U.S Based clients (T-Mobile, Humana Health Care, Amazon, Tempoe leasing service and Grubhub)., Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution., Identify and assess customers’ needs to achieve satisfaction.
Startek
Obtain and recruit candidates through the use of databases, social networks, etc., Conduct interviews and assess applicants' relevant knowledge, skills, experience and aptitudes., Act as a point of contact and build influential relationships with candidates during the selection process, Promote the company's reputation as 'the best place to work'.
Teleperformance USA
Conducting Executive New Hire Orientation., Providing new hires with manuals, guidelines, and passwords, as needed., Create Account ID and credentials within the employee tracking system., Detailing all new hires initial tasks and answering any queries.
Marketing Degree
Business Administration Bachelor
Experiencia demostrada en Salesforce.
Dicava Lawn Sprinkler System LLC
Handling administrative requests and queries from CEO, Organize and schedule appointments., Act as the point of contact for internal and external clients., Write and distribute email, correspondence memos, letters, and forms.
