Results-driven professional with extensive experience in financial product promotion, client retention, and revenue growth. Skilled in relationship management, negotiation, and market analysis, seeking to leverage expertise to drive business success.
Proven ability to identify opportunities, expand client base, and drive revenue growth.
Skilled in closing deals, upselling, and negotiating contracts to maximize profitability.
Exceptional at maintaining strong client relationships and ensuring high retention rates.
Capable of analyzing market trends and customer data to inform strategic decisions.
Mwalimu National SACCO
Promoted SACCO financial products, including savings, loans and investment plans across multiple regions. Identified upsell opportunities that increased account value. Consistently achieved and exceeded monthly sales and membership growth targets. Increased regional sales through targeted marketing campaigns and client engagement. Expanded the customer base by onboarding new members and promoting financial products. Consistently exceeded sales targets by identifying new growth opportunities and cross selling. Strengthened client loyalty by providing tailored financial solutions and after sales support which led to strong referral networks and client relationships
Brisk Credit Ltd
Maintained a 90% client retention rate through personalized service and relationship management. Acquired an average of 15 new customers per month, boosting portfolio growth and revenue. Drove a 20% growth in loan portfolio within 6 months managing 120 clients. Prospected, onboarded, and managed new clients. Led field sales initiatives and outreach campaigns. Maintained CRM pipeline and ensured consistent follow-ups. Worked closely with credit teams to improve approval and service efficiency
AGIP Capital Ltd
Managed key client accounts, ensuring retention and long-term engagement. Negotiated contracts and improved profitability across accounts. Identified upselling opportunities, increasing account value by 25%. Coordinated with internal teams to enhance service delivery
Accounting and Finance
Other Certificates
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Solid understanding of digital payments, loans, savings, and investment products.