Jonathan - Bartender with 5+ years of customer service expertise in hospitality

Cabo San Lucas, Baja California Sur, Mexicoen

Managed beverage preparation, inventory, and customer service at high-end hotels in Los Cabos and Huatulco.

Ensured compliance with alcohol sale regulations while providing courteous service to clients at Nobu Hotel and Dreams Hotel.

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Summary

Experienced bartender skilled in cocktail creation, customer engagement, and operational management in luxury hospitality environments in Mexico.

Key Achievements

Developed diverse cocktail skills, including customization and presentation, enhancing guest satisfaction.

Skills

Customer ServiceAdvanced

Provided courteous and effective service, resolving client issues and ensuring satisfaction in hospitality settings.

Mixology and Beverage PreparationAdvanced

Prepared a wide range of cocktails and beverages with precision, including alcohol and non-alcohol options.

Inventory and Stock ManagementIntermediate

Maintained and updated inventory for bar supplies to ensure seamless service operations.

Teamwork and CollaborationAdvanced

Collaborated with team members to organize and execute smooth service experiences during events and daily shifts.

Experience

Bartender

Nobu Hotel - Los Cabos

09/2023 - Actual

Realización de pedidos y reposición de productos en la barra., Preparación y servicio de bebidas y cócteles con y sin alcohol., Organización de las bebidas, vasos y grifos, y limpieza general de cristalería y equipos., Revisión y actualización del inventario de bebidas y productos necesarios para...

Bartender

Dreams Hotel - Los Cabos

10/2017 - 08/2021

Elaboración y servicio de bebidas con y sin alcohol., Resolución de las preocupaciones y los problemas de los clientes., Medición y mezcla de ingredientes para la preparación de bebidas., Preparación de frutas y otros elementos para adornar las bebidas., Limpieza y desinfección del equipamiento y...