JesusG.FelixOjeda - Customer Service Representative with 5 years in call center industry

Tijuana, Baja California, MexicoRemoteen

Gained versatile experience in customer service, up sales, cold calling, warm transfers across various campaigns.

Handled communications in healthcare, car warranties, and health insurance sectors.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in call center environments with expertise in customer support, up sales, and handling diverse campaigns.

Customer ServiceAdvanced

Provided customer support and assistance in call center environments, addressing client inquiries and issues.

Communication SkillsAdvanced

Conducted effective conversations in English, including cold calls and warm transfers, to facilitate customer engagement.

Call HandlingIntermediate

Experienced in managing inbound and outbound calls across multiple campaigns and sectors.

Product KnowledgeIntermediate

Understood the details of healthcare, vehicle warranties, and health insurance products to assist customers efficiently.

Discover other professionals with similar experience