Dedicated with over 5 years of providing bilingual support in hospitality and healthcare sectors. Skilled in customer interactions, benefits management, and operational coordination, committed to enhancing service quality and efficiency.
Provided bilingual support, efficiently resolving inquiries, processing payments, and scheduling services across hospitality and healthcare sectors.
Effectively communicated with customers and medical facilities in English and Spanish, ensuring clarity and service quality.
Collaborated with team members in security, distribution, and customer service roles, demonstrating reliability and initiative.
Managed inventory and distribution tasks, maintained security setups, and coordinated service scheduling to ensure smooth operations.
Andino S.A.C (Coca Cola)
Distributor refrigerators and racks, activator of company supplies for the markets
Engineering Building Security S.A.C
Assistant for the installation of security cameras and others
Cusco corrier
Store distributor of appliances for EFE and La Curacao, Warehouse manager
Ceasars entertainment
Customer service representative bilingual (English and Spanish) for general inquiries, Answering questions efficiently and accurately, Obtaining verification of paid services, Processing payments, Scheduling rides from the hotel location to the airport, Sales and others
Mechatronics Engineering
International Business
Discover other professionals with similar experience
Utilized advanced English skills for customer engagement, documentation, and coordination in multilingual environments.
UHC United Health Care
Assisting members reviewing their medical benefits such as coinsurance and copayments for medical treatments, Benefits and authorizations for each member according to their plans, Processing payments, Reviewing claims status, Making appeals for medical purposes including drugs, Making appointments...
