Experienced in managing customer interactions, logistics, and multitasking with strong communication skills.
Delivered customer support via phone, handling inquiries, troubleshooting, and account management for telecom clients.
Coordinated deliveries, driver assistance, and package logistics, ensuring seamless operations.
Maintained effective communication with clients, drivers, and facility contacts via phone and email.
Handled documentation, redaction of letters, and administrative tasks related to logistics and customer service.
AT&T
Customer service by phone for AT&T Prepaid, payments, troubleshooting, open new accounts, assistance
CRICKET WIRELESS
Customer service by phone, payments, troubleshooting, package office management
CONVOY
Drivers assistance by phone, troubleshooting of pick up and deliveries blocked, redaction of letters, contact facilities through phone calls and emails, package office management, coordinate compensation and payments for drivers, and much more
Bachelor
Administrative assistance Technician
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