Experienced in delivering English lessons to students of various ages, designing curriculum, and supporting customer service operations with strong organizational and communication skills.
Applied effective classroom strategies to foster student engagement and manage diverse classroom environments.
Developed and aligned lesson plans with curriculum standards for primary and secondary education levels.
Provided clear and effective communication in teaching and customer support roles, ensuring understanding and resolution.
Delivered high-quality customer support in demanding environments, resolving inquiries efficiently.
Ministerio de Educacion Publica (MEP)
Delivered English instruction to children and teenagers in primary and secondary education., Designed lesson plans aligned with national curriculum standards., Managed classroom environments effectively to promote student participation and achievement.
Sykes
Provided customer support in English in a fast-paced, international environment., Maintained high standards of communication and problem resolution.
Amazon
Assisted customers with inquiries and account-related issues., Performed administrative processes with accuracy and efficiency.
CATEC Institute
Taught English courses to diverse student groups., Developed instructional materials and assessments.
Bachelor’s Degree
Discover other professionals with similar experience
Handled administrative tasks accurately, supported instructional planning, and maintained structured workflows.