Dedicated professional with extensive experience in education and customer support. Proven ability to create engaging learning environments and enhance customer satisfaction.
Skilled in providing high-quality customer support and resolving issues promptly.
Expert in creating tailored lesson plans that cater to diverse learning needs.
Capable of troubleshooting technical issues and assisting users effectively.
Proficient in managing and organizing documentation using various software tools.
Ministry of education (MINED)
Teach english lessons according to approved level tests., Create and design english lessons., Evaluate progress., Provide feedback.
CONCENTRIX NICARAGUA
Provide customer service and tech support, Work hand in hand with replacement and sales department.
AGENT 7 V.A INSURANCE BPO
Provide customer service and virtual assistance, Handle inquiries, File claims, Manage documents and policy files using (Ezlinx, QQcatalyst, Accord forms and docusign), Make payment reminders, Make EOI (Lender requests), Make endorsements.
High school
Laws
English Degree
Hey, what's up, you all? This is Jordy here. I am a dedicated virtual assistant. I have experience in the insurance field, also in customer service. So, if you want to save money with someone, you know, handling all your administrative tasks, feel free to reach out to me, alright? Thank you. I really hope hearing back from you.
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