Experienced in providing customer support, sales, and retention services within the telecom and energy sectors.
Provided direct support and assistance to customers for telecommunications and energy accounts.
Engaged in selling devices, phone lines, and protection plans to a diverse customer base.
Performed duties aimed at retaining customers and enhancing satisfaction across accounts.
Managed customer interactions across multiple service accounts, including troubleshooting and support.
Alorica
Customer services and sales for AT&T account, Selling phone lines and devices, Transferred to NRG account as customer services, Sales for surge protections and protections for ACS, Retention duties
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