Dedicated customer service agent with hands-on experience at Concentrix and 24/7 Intouch. Skilled in communication, problem-solving, and managing customer relations. Committed to providing quality support and enhancing customer satisfaction.
Handled customer inquiries and resolved issues efficiently in call center settings.
Provided clear and effective communication with diverse customer bases.
Addressed customer concerns by diagnosing issues and offering suitable solutions.
Managed multiple customer interactions accurately within dynamic environments.
Concentrix
24/7 Intouch
Administrative Technician
Undergraduate Degree
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