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Experiencia demostrada en HubSpot CRM.
Experiencia demostrada en Salesforce CRM.
Experiencia demostrada en Microsoft Office Suite.
Experiencia demostrada en SAP ERP.
Experiencia demostrada en Microsoft Office (Word, Excel, Powerpoint).
COLLECTIVE MARKET SA DE CV
Monitored and tracked approximately 50 international shipments per month, ensuring on-time delivery and accurate documentation.. Coordinated daily with customs brokers, freight forwarders, and transportation providers to streamline import/export operation. Performed warehouse receiving inspections and container verification, helping maintain inventory accuracy and compliance with company procedures.. Utilized SAP to monitor shipment status, update logistics records, and support inventory tracking.
MONEY MANAGEMENT INTERNATIONAL
Customer service in calls 100% in English.. Performing the appropriate questions to obtain the desired information from the end user.. A minimum of 30 new leads were generated per month.. Excellent sales ability and strong interpersonal skills were established with a confident and persuasive approach.
BRIGANTE IMMIGRATION LAW GROUP
Conducted 25–35 bilingual client intake interviews per week, ensuring accurate collection of immigration case information.. Verified and organized 100+ client records using Microsoft Excel, maintaining high data accuracy and supporting legal case preparation.. Assisted clients throughout the immigration intake process, providing timely support in English and Spanish while improving documentation completeness.. Managed client information using Hub Spot and Salesforce, updating case records, tracking application status, and ensuring data consistency across legal files.
SECURE TITLE LATIN AMERICA INC
Generated new business opportunities through B2B cold prospecting, identifying and qualifying strategic leads to support the sales pipeline.. Researched and mapped key decision-makers within target organizations using LinkedIn Sales Navigator, strengthening prospecting efforts and improving pipeline quality.. Managed and tracked customer interactions in the CRM, scheduling qualified meetings and contributing to the achievement of weekly lead generation and appointment targets.
DEGREE IN INTERNATIONAL BUSINESS