Experienced bilingual representative with a focus on high-tech customer service, eager to bring multilingual communication skills and a customer-focused approach to virtual assistant roles.
Applied interpersonal and language skills to deliver effective customer service.
Handled multiple customer inquiries simultaneously in fast-paced environments.
Adhered to privacy data protection protocols during customer interactions.
Provided support in English and Spanish to a diverse customer base.
24/7.ai
Provided bilingual customer service support for high tech companies., Managed customer complaints in English and Spanish.
Teleperformance Colombia
Provided bilingual customer service support for high tech companies., Managed customer complaints in English and Spanish.
Bachelor's degree
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