Jose - Civil Engineering Trainee with diverse project coordination and admin skills

Used for drafting and reviewing engineering design drawings.

Handled customer inquiries, complaints, and order processing via phone and email.

Managed project documentation, reporting, and collaboration with architects and clients.

Prepared reports and maintained documentation for project and administrative tasks.

Conducted extensive back-office admin, including maintaining files and writing up Company policy and procedures., Prepared regular reports for review to monitor project activities and milestones., Coordinated with architects to meet client needs and government regulations.

Processed and issued product orders and service upgrades for customers., Assisted customers with product related-questions, feedback and complaints., Resolved customers queries over phone and by email.