Joseth - Sales & Customer Service Associate with customer-focused expertise

San José, San José, Costa Ricaen

Assisted a high volume of U.S. and international customers daily, ensuring clear communication and customer satisfaction.

Managed the complete sales cycle, including product guidance, invoicing, and delivery coordination, enhancing process efficiency.

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Summary

Experienced professional skilled in customer relations, sales management, and technical support, with a strong focus on client satisfaction and process efficiency.

Key Achievements

Supported store organization through inventory tracking, catalog updates, and stock control, contributing to store operational effectiveness.

Skills

Customer ServiceExpert

Provided professional assistance and problem resolution to customers, including international clients.

Sales Process ManagementAdvanced

Handled end-to-end sales activities from product guidance to delivery coordination.

Technical Support & TroubleshootingIntermediate

Performed basic technical support tasks such as printer troubleshooting and software configuration.

Inventory & Stock ControlIntermediate

Utilized Excel for inventory tracking, stock management, and catalog updates.

Communication Skills

Experience

Sales &amp; Customer Service Associate

Mueblería Campos

January 2022 - January 2023

Assisted a high volume of customers daily, including U.S. clients, providing clear information on products, pricing, and delivery schedules., Resolved questions, issues, and complaints with patience and professional communication., Used Excel for inventory tracking, basic invoicing, product lists,...