Joshua - Product Manager with expertise in digital development and AI integration

Guatemala City, Guatemala, Guatemalaen

Led planning, development, and execution of digital projects for an international NGO.

Created comprehensive roadmaps and timelines for project phases from conception to analysis.

Published on CazVidVideo interview available

Summary

Versatile professional specializing in process optimization and teamwork with expertise in digital product development, agile leadership, and AI integration.

Video Resume

Key Achievements

Integrated AI technologies into workflows to optimize internal processes and efficiency.

Skills

Product ManagementAdvanced

Managed digital projects, developed roadmaps, and coordinated multidisciplinary teams.

Project Planning & ExecutionAdvanced

Designed project timelines and facilitated smooth execution from conception to deployment.

AI Technologies IntegrationIntermediate

Implemented AI solutions to improve workflows and internal processes within projects.

Training & OnboardingAdvanced

Conducted training sessions and onboarding processes for new staff and agents.

Communication & Collaboration Tools

Experience

Product Manager / Product Owner

Evolution One (International NGO)

2022 - Present

Planning, development, and execution of digital and educational projects., Creation of roadmaps and phase-based timelines (concept, development, communication, launch, and analysis)., Implementation of internal communication strategies with multidisciplinary teams., Collection of user feedback and...

New Hire Trainer

Telus International

2019 - 2022

Training and onboarding of new agents for accounts such as TXU Energy, Uber Eats, and Hopin App., Ensured compliance with company policies and quality standards., Prepared performance reports and provided feedback to supervisors.