Experienced in technical troubleshooting, customer support, and sales, with a track record of delivering solutions and driving revenue in diverse environments across Panama and the US.
Expert in diagnosing and resolving hardware and software issues efficiently across various platforms.
Skilled in delivering prompt, effective solutions while maintaining high customer satisfaction levels.
Proven ability to engage clients and close sales, particularly in solar energy and electronics markets.
Proficient in managing customer data and support tickets through CRM platforms to streamline workflows.
Faimsa
Maintenance of technological equipment using CRM systems.
Maxi Prade
Maintenance of technological equipment and servers., Provide quick and assertive solutions to unexpected situations., Resolve tickets through CRM systems.
Sunshine Solar, USA
Sale of solar panels to households in the United States., Cold calling position.
Alorica
Technical support for Best Buy customers in the United States., Provide remote solutions and sell electronics, appliances, etc.
Bachelor’s Degree
High School Diploma
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