Josué - Community Interpreter with bilingual communication and customer care skills

Cartago, Cartago Province, Costa Ricaen

Supported English and Spanish speakers in real-life situations, facilitating communication and understanding.

Provided clear directions and transportation information to tourists, demonstrating adaptability and cultural awareness.

Contact via CazVid

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Summary

Experienced in community-based language assistance, providing translation, interpretation, and guidance to diverse populations. Skilled in active listening and customer care to enhance communication and understanding.

Key Achievements

Assisted in bridging language barriers through active listening and interpretation, enhancing user experience.

Skills

English–Spanish CommunicationIntermediate

Utilized bilingual skills to facilitate communication between English and Spanish speakers in various contexts.

Active ListeningAdvanced

Applied active listening techniques to understand and address the needs of individuals in community settings.

Basic Interpretation (Consecutive)Intermediate

Performed consecutive interpretation to assist in real-time conversations between English and Spanish speakers.

Customer Service & EmpathyIntermediate

Demonstrated empathy and problem-solving skills when assisting tourists and community members.

Experience

Informal/Community-Based Experience

Informal Language Assistance &amp; Interpretation

Assisted English-speaking tourists with directions and public transportation guidance., Explained local routes, locations, and transportation options in clear and simple English., Supported communication between English and Spanish speakers in real-life situations., Adapted explanations when...