Demonstrated experience with Client Support.
Demonstrated experience with Problem Resolution.
Demonstrated experience with Software Troubleshooting.
Demonstrated experience with Business Strategy Development.
NutreMascotas
Managed sales, administration, and customer service for a pet store., Developed business strategies to increase profitability and customer engagement.
Accedo Santander SAS
Delivered high-quality customer service for Nintendo of America clients., Managed inbound and outbound calls, emails, and back-office tasks., Resolved customer inquiries efficiently while ensuring satisfaction.
TaskUs
Providing technical support for a software development company., Troubleshooting software issues via calls, chats, and emails., Ensuring customer satisfaction through problem resolution and clear communication.
Transporte Especial Sylma SAS
Performed administrative tasks, logistics coordination, and passenger transportation support.
Aeronautical Maintenance
Specialty in Commercial Management and Contact Center
Virtual Foreign Language Course (English)
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Demonstrated experience with Logistics Coordination.
