Experienced coordinator with a background in healthcare and financial environments, skilled in audit support, training, document management, and customer support, with strong communication and problem-solving abilities.
Assisted in internal audit processes within healthcare and financial institutions.
Inspected and monitored corporate training courses for staff development.
Handled physical and digital document management to ensure accessibility and security.
Provided user service and support in hospital environment, managing inquiries and issues.
Transportadora de Valores Prosegur
Supported internal audit processes in Colsanitas Group Clinics, Inspection and control of corporate training courses for on-site staff, Human talent management, Physical and digital document management
Hospital Universitario Mederi
Monitoring of billing processes with external providers, Preparation of reports and notification of updates in public health, Medical records management, User service and support, Handling of P.Q.R.S (Petitions, Complaints, Claims, and Suggestions), Oversight of Intrahospital environmental management process
Health Administrative Management Technologist
Academic Bachelor
Supported billing monitoring, report preparation, and process oversight in healthcare settings.