Experienced in providing technical support and customer service for over 11 years, with a strong background in tech companies and support roles.
Provided customer support and care, ensuring customer satisfaction and issue resolution.
Performed technical support at levels T1 and T2 for various companies, handling technical issues and troubleshooting.
Communicated effectively with customers and team members to resolve issues and provide solutions.
Managed multiple cases simultaneously and prioritized tasks to optimize support efficiency.
Discover other professionals with similar experience
Assisted in hotel housekeeping management and corporate coordination, gaining organizational skills.
