Dedicated professional with experience across telecom, finance, retail and food sectors. Skilled in customer service, conflict de-escalation, and documentation, with a strong foundation in Microsoft Office tools. Committed to delivering professional and empathetic support.
Expertise in managing customer inquiries, resolving conflicts, and ensuring first call resolution efficiently.
Skilled at addressing customer issues calmly and effectively, maintaining professional relationships.
Accurate recording of client information and interactions using Microsoft Office tools.
Successfully coordinated tasks within team environments, prioritizing workloads to meet operational needs.
Megacable
NR Finance Mexico
Banco Azteca
Caja Libertad
Agroindustria Los Garcia
Coppel
Bachelor’s Degree
Discover other professionals with similar experience
Proficient in creating, managing, and maintaining documents and spreadsheets to support customer service operations.