Experienced professional skilled in customer service, sales, and medical interpretation, with proficiency in English and Spanish.
Handled customer inquiries, order issues, refunds, and account concerns across multiple roles.
Interpreted medical calls, translated consent forms, and ensured effective communication between doctors and patients.
Fluent in English and Spanish, used for customer support, translation, and interpretation tasks.
Managed customer orders, handled refunds, and contributed to sales support initiatives.
Teleperformance, Grubhub
Helping the customers with their concerns about their accounts, orders status and refunds., Helping the drivers with their bank accounts, earnings and help them in case of loss., Call interpretation for Latino customers.
Alorica, QVC
Solving issues regarding refunds, ensuring proper delivery of customer orders.
IT Engineering
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Applied medical terminology knowledge for interpretation and translation in healthcare settings.
