karen - Administrative Professional at Óptica with expertise in operational processes

Duitama, Boyacá, Colombiaen

Managed operational processes to ensure efficiency and effectiveness.

Handled customer service for preferred clients, resolving incidents promptly.

Published on CazVid

Summary

Dedicated administrator with a background in managing operational processes, customer service, and budget control. Holds degrees in International Business and Financial Operations. Committed to improving efficiency and client satisfaction.

Key Achievements

Controlled and monitored departmental budgets, including gas expenses.

Skills

Operational ManagementAdvanced

Skilled in overseeing daily operations and process optimization to improve efficiency.

Customer ServiceIntermediate

Experienced in attending to clients and managing incident resolution to enhance satisfaction.

Budget ControlAdvanced

Proficient in managing budgets and controlling financial resources within the department.

Administrative SkillsExpert

Strong administrative capabilities in process management, documentation, and operational oversight.

Experience

ADMINISTRADOR

Óptica

Administración, seguimiento y control de los procesos operativos.. Atención a clientes preferenciales y actuación ante cualquier incidente.. Administración de los presupuestos del área, control de gastos y del uso de recursos.. Elaboración de informes y presentación de reportes.