Experienced in customer service, technical support, and talent sourcing with expertise in insurance operations and digital content creation.
Provided technical support and customer engagement across diverse platforms.
Participated in sourcing and screening candidates, utilizing recruitment platforms.
Handled insurance claims, policy endorsements, and client consultations in auto and homeowners insurance.
Developed skills in graphic design tools and marketing strategies while supporting recruitment and service roles.
Altius Inspiro, Inc.
Started as a customer service representative, Trained to escalate to intermediate and advance technical support, Part of Talent Acquisition Sourcing team where trained to be a recruiter, Developed skills in graphic design and marketing
Mendez & Associates inc.
Reinforced knowledge and experience about insurance, Learned about homeowners insurance in Florida, In charge of the auto department handling claims, quotes, closing sales, endorsements and coverages
Arguello Insurance Group
Looked for clients to offer free quotes and sell insurance in Texas, Collected information, processed payments and changes
Diploma
Diploma
Diploma
University 3rd year
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Managed social media platforms and created video content using TikTok and CapCut.
