Customer service professional experienced in healthcare, sales, and client communication across diverse industries, with proficiency in office tools and multilingual communication.
Handled customer interactions across multiple industries, improving communication skills and customer satisfaction.
Developed sales strategies and persuasion skills in remote appointment setting roles.
Proficient in PowerPoint, Excel, Word, Outlook, and Microsoft Teams for daily tasks and presentations.
Acquired knowledge of medications and healthcare procedures working as a Pharmacy Assistant.
Farma-Value
Gained knowledge of the field by working with medications, Developed skills such as teamwork, Knowledge of different types of medications, Performed tasks in timely manner
Sitel Nicaragua S.A
Developed communication skills in English, Learned about the importance of customer service, Improved communication skills in a different language, Gained knowledge about North American processes
Pixel Perfect! (Home advisors)
Interacted with potential clients, Developed persuasion skills and sales strategies, Acquired skills in sales persuasion, Lead analysis, Objectivity in achieving goals
IBEX Nicaragua S.A.
Applied skills as a customer service agent for an utility company, Developed successfully in the field
Degree
Barchelor
Intake specialist
Customer service representative
Curso especializado de Visita Medica
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Improved communication skills in English and learned about North American processes.
