Keny - Technical Support Agent with diverse customer service and sales expertise

San Pedro Sula, Cortés Department, Hondurasen

Gained experience across multiple companies in technical support, billing, and sales roles

Handled customer inquiries, technical issues, and billing requests in various support environments

Published on CazVid

Summary

Experienced in technical support, billing, and sales roles with a focus on delivering quality customer service across multiple organizations.

Customer ServiceIntermediate

Provided support and resolved issues for customers in multiple support roles

Technical KnowledgeIntermediate

Utilized technical expertise to troubleshoot and address customer technical problems

Sales SkillsBeginner

Engaged in sales activities, including product promotion and customer conversion

Billing and SupportIntermediate

Handled billing inquiries along with support and technical assistance

Allied Global

Convergys

Centrix

Coral Bay Contact Center

Startek

Bachelor in Science & Letters

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