Experienced in client communication, product testing, and compliance, dedicated to enhancing service quality and operational efficiency.
Applied communication and problem-solving skills to assist clients across healthcare, cruise, and banking sectors.
Utilized sales strategies to help guests choose vacation destinations and assist in reservations.
Conducted functional, regression, and integration testing to validate product reliability and early defect detection.
Supervised corporate security policies, auditing, and risk management for international operations at TELUS International.
HUMANA - EVERISE
Provide members with information about their health insurance and any medications they may need., Taking orders for medications and retail products.
ROYAL CARIBBEAN-CONDUENT
To provide information about upcoming cruises and create the best vacation experience for the guest., Provide assistance in making reservations as sales representatives and offer options to help them decide on their vacation destination.
ROYAL CARIBBEAN-CONDUENT
Quality Assurance (QA) Specialist with experience in functional testing, regression, integration and software validation., Focused on ensuring the quality and reliability of products through early detection of defects, design of test plans and cases, and detailed documentation of results.
INTOUCH CX
Responding to and closing deals, providing control and monitoring of the service schedule for current and potential employees., Management of employee and potential contributor databases.
DIVERSIFICADO
GRAPHIC DESING
MARKETING DIGITAL
CABIN CREW CERTIFICATION
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TELUS INTERNATIONAL
Compliance professional (GSI Compliance) with experience in the implementation and supervision of corporate security policies, auditing, and risk management., Responsible for ensuring that operations comply with internal regulations, regulatory requirements, and international standards.
