Dedicated professional with extensive experience in supporting senior executives, managing department documentation, coordinating logistics, and ensuring efficient office operations in diverse sectors including public service, banking, and corporate environments.
Provided high-level secretarial and administrative functions for departments, handling documentation, scheduling, and communication.
Managed internal and external correspondence, inquiries, and messaging for various organizational units.
Organized physical and electronic archives, maintained legal and official documents, and supported legal compliance.
Handled office supplies, purchases with SAP, travel expenses, and logistics support for department activities.
IDAAN
Answer external calls and make calls requested by the Head of Human Resources and other department coordinators., Control of internal and external messaging., Record of diplomas and courses taken by officials to be evaluated on the salary scale., Control of internal and external correspondence., Make Memorandums or external notes., Prepare the attendance report for the Human Resources training department., Electronic and physical archive of department documents., Purchases of office supplies (management of the SAP program)., Provide travel expenses for department coordinators., Other secretarial functions., Requested as support for the Department of Registration and Legalization of Real Estate to cover a maternity and vacation leave.
IDAAN
Control of internal and external messaging., Answer external calls and make calls requested by the Head of the department., Prepare the department's attendance report and compensatory time of officials., Coordinate agenda of the department head., Preparation of external Memorandums or Notes to contracting companies., Open new files of owners with land to legalize., Electronic and physical archive of department documents., Purchase of office supplies through the SAP program., Preparation of travel expenses for the different tours carried out in the department (SAP program)., Sometimes accompany the head of the department on the different scheduled tours to central provinces (coordinate documentation, delivery of notifications, support on secretarial issues)., Other secretarial functions.
Bilingual Executive Secretary
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Facilitated client collections, scheduled agendas, and participated in fairs and exhibitions to support business visibility.
SEVEN JEWELS
Make letters, collections from clients, coordinating the owner's agenda, purchasing office supplies, participating in national fairs and exhibitions, answering the telephone Exchange and coordinating messaging agenda.
CITIBANK PANAMA S.A.
Control of all incoming and outgoing documentation of the department., Prepare the trip report for the Department Management., Responsible for purchasing office supplies within the department., Shipping and Control of sent couriers., Make local and foreign calls., Physical and digital archive., Coordinate payments to suppliers., Coordinate maintenance instructions for trust agreement accounts., Organize trust account files., Control internal and external messaging., Send sensitive documentation to the Custody Department., Responsible for Investigating and providing support and Monitoring the consumer business (GCG) in functions related to 'Anti-Money Laundering'/'Know Your Client' (AML/KYC) controls., Responsible for the analysis, investigation and documentation to respond to queries (Alerts – Additional Information required) made by the Tampa Hub analysts., Keep track of client files in Pending x Receive and Returned by RM (Quality Control)., Back-up to my supervisor who performed functions such as: Keeping track of daily alerts, Distributing and Controlling the alerts that are going to be worked on in the department, Monitoring Compliance cases, Giving training to new personnel.
MELO COMPANY, S.A.
Correspondence filing., Make local/foreign calls., Coordinate agendas for senior executives., Sales report., Prepare purchase orders., Coordinate courier agenda., Preparation of checks., Control of petty cash., Coordinate senior management seminar., Flight reservations., Control and ordering of office supplies., Prepare letters., Preparation of contracts for contractors.
