Dedicated hospitality professional with extensive experience in guest services, administrative management, and team supervision. Proven ability to enhance operational efficiency and deliver exceptional customer experiences.
Skilled in maintaining accurate and confidential data records, ensuring data integrity and accessibility.
Excellent at engaging with guests and customers, providing clear information and resolving inquiries professionally.
Consistently delivers high-quality service, addressing customer needs and ensuring positive experiences.
Proficient in managing bookings, correspondence, and operational reports to support business functions.
Beyond Borders Guest House
Managing reservations, bookings, and guest check-ins/check-outs. Welcoming guests and providing professional front desk services. Handling telephone calls, emails, and customer inquiries. Maintaining accurate guest records and administrative documentation. Coordinating daily operations to ensure smooth service delivery. Resolving guest complaints and ensuring customer satisfaction
Plein n Suid Guest House
Managing front desk operations and bookings. Handling incoming calls, emails, and guest inquiries. Assisting guests with check-in/check-out processes. Coordinating housekeeping and daily operations. Maintaining records and filing systems
Roshkie Lifestyle
Providing excellent customer service in a fast-paced environment. Taking and processing customer orders. Handling payments and operating the point-of-sale system. Maintaining cleanliness and hygiene standards. Assisting with team coordination during busy hours
Lepelle Northern Water
Basic Ambulance Assistant
National Senior Certificate
Discover other professionals with similar experience
Experience in supervising staff, coordinating daily duties, and managing inventory and schedules.
Capturing and updating data accurately into systems. Verifying information and ensuring data integrity. Maintaining confidential records. Assisting with administrative duties and reporting
Beyond Borders Guest House
Manage reservations and guest bookings. Maintain guest records and correspondence. Handle daily administrative and operational duties. Provide professional customer service to guests
Plein n Suid Guest House
Supervised staff and coordinated daily duties. Managed staff scheduling and operational planning. Oversaw inventory management and stock control. Assisted with reporting and administrative tasks
Roshkie Lifestyle
Handled payroll and staff administrative duties. Managed stock control and inventory. Resolved customer complaints professionally. Assisted with business operations and reporting
Industrial Chesa Nyama
Cell C
Studio 88
Essence Premium Lifestyle
