Experienced in providing multilingual customer service and technical support, with a focus on email, chat, and phone interactions.
Provided customer service in English and French through emails, chats, and calls.
Effectively handled customer inquiries, escalations, and technical support.
Managed escalations and supported game-related issues in a customer service setting.
Provided game support and technical assistance via email and chat platforms.
National Symphony Orchestra of El Salvador
Telus International
Handled emails and chats for customer service.
Telus International
Handled escalations and provided game support via emails and chats.
Telus International
Handled emails, chats, and calls for customer service.
High School
Bachelor's Degree
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