Laura - Customer Service Representative with strong bilingual communication skills

Santiago de Cali, Valle del Cauca, ColombiaRemoteen

Provided patient and kind customer service, consistently prioritizing customer needs

Achieved 100% bilingual communication, enhancing service quality for diverse clients

Published on CazVidVideo interview availableOpen to remote

Summary

Bilingual customer service representative with a strong commitment to empathetic and client-focused support, seeking to contribute to a customer-centric organization.

Video Resume

Key Achievements

Expressed willingness to go the extra mile to ensure customer satisfaction

Skills

Customer ServiceIntermediate

Delivered empathetic and patient customer support, focusing on client needs

Bilingual CommunicationIntermediate

Conducted support communications seamlessly in both English and Spanish

Patience and EmpathyAdvanced

Demonstrated patience and empathy to resolve customer issues effectively

Client-Centric ApproachIntermediate

Focused on prioritizing and addressing customer needs first

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