Leonardo - Bilingual Customer Support Agent with 2 years experience in technical support

Bogotá, Bogotá D.C., ColombiaRemoteen

Provided technical support as a bilingual agent via chat for two years

Operated in billing and technical support campaigns in a chat environment

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced bilingual agent specializing in chat-based technical support and billing services.

Chat SupportAdvanced

Provided technical and billing support through chat, ensuring clear communication.

Bilingual CommunicationAdvanced

Delivered support effectively in both Spanish and English to diverse customers.

Technical SupportIntermediate

Troubleshot technical issues for customers in a chat-based campaign environment.

Customer ServiceIntermediate

Handled customer inquiries professionally, maintaining a confident and friendly tone.

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