Experienced in customer support, content creation, and multimedia editing with a background in audiovisual communication. Adept at enhancing client satisfaction and managing complex service cases.
Skilled in managing client interactions, resolving issues, and ensuring high satisfaction levels.
Proficient in bilingual communication, facilitating clear and effective client engagement.
Experience in audiovisual content creation and editing using Adobe Suite tools.
Able to analyze issues quickly and implement effective solutions in fast-paced environments.
Synergies - First American Home Warranty
Responsible for creating and following up on complaints from homebuyers and home sellers on their essential systems and appliances, through service provided by a large network of pre-screened and qualified contractors and technicians.
Internal Taxes Management of Strategic and Communications Media and Content Department (Audiovisual Section)
Data Vimenca
Responsible for ensuring the transactions processed by small merchants, track statuses account, manage changes requested by the same, maintain a positive attitude to with clients and train them for the best performance of their products.
Bachelor of AV. Comm and Cinematography
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