Experienced medical support and customer service professional with a broad skill set across healthcare systems, communication, and technical tools.
Effectively convey information and provide support through various communication channels.
Utilizes healthcare and office software, including EMR/EHR, Microsoft Office, and customer support tools.
Handles multiple responsibilities such as appointment scheduling and chat/email management efficiently.
Provides interpretation services in multiple languages to facilitate communication.
MEDVA
5CA
Oclinicals
The Workloop / ICC
Knoah Solutions
High School Diploma
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Responds to client inquiries, verifies insurance, and manages email and phone communications.