Luis - Customer Service Representative with 3 years of experience in client support

Xalapa, Veracruz-Llave, MéxicoRemoteen

Gained nearly three years of customer service experience in both presencial and remote environments

Demonstrated strong soft skills, including patience and teamwork, in handling customer queries

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in remote and presencial customer service, with a focus on client satisfaction and problem resolution.

Consistently assisted clients in resolving various issues, improving customer satisfaction

Customer ServiceIntermediate

Handled customer inquiries and resolved problems effectively across call center platforms.

CommunicationIntermediate

Communicated clearly and patiently with clients, including those upset or angry.

TeamworkIntermediate

Collaborated with team members to deliver cohesive support and resolve customer issues.

Problem SolvingIntermediate

Identified customer concerns and provided solutions to address their inconveniences.

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