Luis - Data Analyst with 5 years of experience in market research and reporting

Extensive experience analyzing large datasets to generate actionable insights.

Proficient in writing queries for data extraction and manipulation.

Utilizes advanced formulas and pivot tables for data reporting and visualization.

Built interactive dashboards for real-time data monitoring.

Effectively make sales to old portfolio clients and create a new portfolio., Creation and control of sales databases, collecting and updating the necessary client information for both monitoring and prospecting purposes., I improved operations to increase service productivity: annual planning of printing pieces and advertising campaigns., Seek to optimize costs, provide advice and/or technical support to the client, regarding the type of printing that best suits their project; digital printing, offset, large format or screen printing, materials, etc., Filling out technical sheets for each client's printing pieces to file and have their technical data: Number of inks, formation, type of paper, details, special phantoms., Supervised production processes; pre-press review, quality of inputs, color tests, printing review at the machine to ensure that customer satisfaction objectives were met.

Performed customer service and sales tasks, carrying out processes and updated client profile sheets., Achieved metrics of excellence in service and sales.

Achieved all metrics in each of the calls, helping the client to solve any problem with the service., Exceeded the average in sales and achieved each of the company's bonuses.