María - Customer Service & Tourism Specialist with 10+ years in Hospitality & Travel

Extensive experience assisting customers in various industries including hospitality, travel, and software support.

Organized and managed tourism projects, cultural events, and group activities for diverse audiences.

Demonstrated ability to communicate effectively with clients, VIPs, and team members, including bilingual proficiency.

Arranged personalized travel, events, and lifestyle requests for high-profile clients and organizations.

Handled administrative tasks, schedule management, and coordination for businesses and executives.

Efficent Customer service to Restaurants and diners about the Reservations software.

Organize surprirse Dinner experiences all around USA, Mexico, France, Belgium, Australia, UK, Holand, Canada and Singapur.

Help account holders to place new claims and follow up existing ones, clarify doubts of warranty coverage.

Personalized attention to loyal customers, offering better promotions and clarifying questions about billing, service and packages.

Personalized attention to the president of Iké México, international trips organization, hunts, yachting, agenda, properties, etc.

Personalized attention to VIP and CEO users in travel, life and, style requests.

To prepare students in English language in order to achieve Cambridge certification.

Personal attention to guests, sales work, Coordination of business meetings, work plan, schedule management, General administrative activities.

Providing personalized attention to guests, guided tours and events coordination.

Coordination of tourism in the city, promote complementary activities to service providers, attention to groups and visitors, development of tourism projects, organization of cultural events, press conferences and meetings.