Experienced professional with competencies in teaching, medical assistance, customer service, and interpretation. Skilled in delivering online lessons, managing medical workflows, and supporting client communication.
Delivered English lessons to students of various levels, utilizing online platforms like Canvas, Zoom, and Google Meet.
Managed medical appointments, patient follow-up, medication coordination, and medical notes for healthcare providers.
Handled inbound customer service calls and sales, including goal-oriented outbound calls.
Designed lesson plans and managed classes for various grades in science, English, and technology subjects.
ELEOS Honduras
Work with medical prescriptions, Review patient's appointments
DelCampo English Center
Part time English Teacher of Beginners, Intermediate and Advanced students, Taught classes to Banco Atlantida employees
Lincoln School
Class Planning, English, Technology and Science Classes
Oclinicals
Inbound and Outbound Calling / Confirm Appts, Send and confirm Medication/ Medical Coding, Medical Notes and Follow up Appts
Edumerican Academy
Degree
Bachelor's Degree
Provided interpretation services from Spanish to English and vice versa for diverse clients.
Class Planning, English Classes Online to A0 and B1 Students, Canvas/Zoom/Google Meet Platforms used
IOM
Interpretation from Spanish to English and English to Spanish
Compañía Farmacéutica MC
24-7 Intouch
Outbound calling, Sales, Goals of 60% sales
John Calvin Christian School
6th, 7th, 8th, 9th and 10th graders teacher, Tutorship given to students, Class Planning
Startek
Customer service inbound calls, Sometimes sales inbound calls