Marcos - Customer Service & Sales Specialist with diverse communication skills

Diriomo, Granada, NicaraguaRemoteen

Gained experience in handling calls and chats simultaneously, ensuring customer concerns were addressed effectively.

Consistently provided accurate product information and resolutions during customer interactions.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in handling customer calls and chats, providing accurate information, and resolving concerns efficiently.

Demonstrated strong communication and customer service skills in high-pressure environments.

Customer ServiceIntermediate

Handled customer inquiries via calls and chats, providing accurate information and solutions.

Communication SkillsIntermediate

Effectively conveyed product details and resolved customer concerns through clear communication.

Call & Chat HandlingIntermediate

Managed multi-channel customer interactions, maintaining professionalism and accuracy.

Product KnowledgeBeginner

Built understanding of product offerings to provide proper information and support.

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