Dedicated customer service agent with soft skills in communication, problem-solving, and process management. Experienced in managing digital tools and committed to continuous learning in branding and marketing.
Applied effective communication techniques in customer service and written correspondence.
Demonstrated ability to resolve issues efficiently within customer service processes.
Managed Microsoft Office Suite, Google Calendar, and productivity tools to streamline workflows.
Proficient in Spanish and English with ongoing learning in French, supporting multilingual communication.
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Completed courses on personal branding, marketing, and company reputation to enhance brand vision.
