Marla - Legal Operations Specialist with 5+ years in administrative and legal support

Neiva, Huila Department, Colombiaen

Managed client legal cases and court documentation across multiple roles, ensuring compliance with court orders and accurate filing.

Streamlined case follow-up processes by utilizing software like Bitrix and Dropbox for client information management.

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Summary

Experienced in legal documentation, client management, and administrative coordination within legal and call center environments. Adept at streamlining processes, ensuring compliance, and supporting legal case workflows.

Key Achievements

Progressed from legal assistant to operations analyst, demonstrating increased responsibility in legal documentation and client coordination.

Skills

Legal Documentation & ComplianceExpert

Prepared legal forms and managed case documentation for court and USCIS processes, ensuring accuracy and compliance.

Client ManagementAdvanced

Provided guidance and follow-up to clients regarding legal cases, maintaining organized records and effective communication.

Administrative SupportExpert

Organized and filed client information, prepared legal forms, and managed case follow-ups across roles.

Sales & Commercial CoordinationIntermediate

Assisted in setting commercial objectives, reporting, and supporting sales strategies under the supervision of the director.

Experience

Analista Operaciones Administrativas Nivel 2-2

TECMOVIL S.A.S

Nov. 19/2024 - Dic. 31/2025

Brindar orientación al cliente sobre su situación legal ante la Corte., Cumplir estrictamente con todas las órdenes emitidas por el juez relacionadas con el caso., Realizar el seguimiento y radicar casos ante la Corte y USCIS, así como dar continuidad a los trámites presentados y no presentados...

Gestora de Formas

INTERNATIONAL CALL CENTER S.A.S

Mar. 16/2023 - Nov. 15/2024

Seguimiento y orientación al cliente en cuanto su situación ante la Corte., Acatar y cumplir con todas las órdenes impartidas por el juez relacionadas al caso., Documentar todas las consultas del cliente a través del software establecido por la compañía., Archivar la información del cliente de...

Coordinadora comercial

PROFESSIONAL CONSULTING SERVICES S.A.S

Sep. 19/2022 - Mar. 10/2023

Marcar objetivos y metas comerciales junto con el director Comercial., Asistir en todas las labores requeridas por el director Comercial., Resolver imprevistos comerciales., Motivar y dinamizar los objetivos comerciales marcados., Realizar reportes, informes y/o presentaciones al director Comercial.