Massiel - Administrative and Customer Support Professional with Diverse Experience

Applied management skills in coordination, team hiring, and service provision across roles.

Utilized in email drafting, translation, document review, and customer interactions.

Provided customer support, managed reservations, and handled inquiries across hospitality and administrative roles.

Maintained organized reception desk, managed schedules, and coordinated document logistics.

file management, email drafting, appointment scheduling, service provision, customer support, administrative tasks

translation and document review, coordination and hiring of team members, quality supervision, logistics

Manage payments, issue receipts, handle reservations, handle inquiries, keep the reception desk organized

managing confidential data, third-party administration, coordinating policy renewals, liaising with insurance carriers