Mateo - Dispatcher with 4 years of customer service and scheduling experience

Pereira, Risaralda, ColombiaRemoteen

Transitioned from customer inquiries to communication specialist and then to scheduler

Managed customer interactions both on-site and remotely for nearly three and a half years

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer interaction, communication, and scheduling with a diverse background in remote and on-site roles.

Customer ServiceAdvanced

Handled customer inquiries and communication effectively in various roles.

Communication SkillsAdvanced

Developed expertise in interacting and conveying information clearly in customer and team interactions.

SchedulingIntermediate

Managed scheduling responsibilities both on-site and remotely, ensuring organized operations.

Billing Inquiry ResolutionIntermediate

Handled billing inquiries, developing problem-solving and customer support skills.

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