Experienced in client relationship management, technical support, and sales within telecom, media, educational, and administrative sectors. Skilled in medical interpretation and community outreach.
Provided technical support, sales, and problem resolution for telecom and media clients.
Engaged in direct sales of courses and beauty products, utilizing client advisory skills to enhance sales.
Interpreted medical terms and information accurately over calls and videocalls, supporting healthcare communication.
Verified and followed up on pending legal and administrative procedures across various government agencies.
ESTUDIO JURÍDICO MONDOÑEDO CHÁVEZ Y ASOCIADOS SRL
In charge of verifying the pending procedures of the law firm with INDECOPI, the Ministry of Labor, Ministry of Health, UGEL., Contact with entities about the progress of administrative procedures., Per diems were provided for trips to provinces to follow up on judicial cases, interviewing officials from different entities.
COLEGIO PERUANO ESPAÑOL
Outreach to the community for educational purposes., Attention to the public in matters of educational advice.
CHÁVEZ ASESORES Y CONSULTORES EIRL
In charge of selling courses related to the area of human resources and marketing for companies in the public and private sector.
STELLA SALON & SPA
In charge of the direct sale of high-end hair products and salon beauty products such as perfumes, imported and national., Direct advice to clients regarding national, Italian and other products; due to the knowledge of their effectiveness.
Secondary School
University
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Conducted educational outreach activities and provided public assistance in academic settings.
TELEPERFORMANCE
Agent in charge of customer service for AT&T., Sells of new cellphone services and internet services. Tech support for internet services. Bills explanation. Sells of new cellphone devices., Resolution of problems for every customer.
TELEPERFORMANCE
Agent in charge of customer service for Sirius XM., Sells of new subscriptions, offer strategies during the call., In charge of retentions., Resolution of problems for every customer and her radio signal or anything regarding the product.
CLOUDBREAK
Agent in charge of medical interpretation for CloudBreak., Interpretation over the phone and via videocall., Knowledge of medical terms.
