Mateo - Customer-centric Virtual Assistant with customer service background

Summary

Dedicated customer service professional with experience in multi-campaign support and a passion for empathetic communication seeking to leverage interpersonal skills in a virtual assistant role.

Video Resume

One of the things that I like the most in a job like this is to provide to a customer the resolution that they are looking for, or, at least, provide them a solution that be as close as possible to the one that they want. In a job like this, it is reachable. Plus, the customer have the possibility to see the face of the person that is attending their request, which improves the communicaction and in the best of the cases, the sense of empathy and support from the assistant to the customer.Virtual assistant

Key Achievements

• Expressed motivation to combine prior experience with a passion for helping people

Skills

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