Experienced Data Analyst with over 5 years of applying data analysis, visualization, and SQL skills to support business growth and strategic initiatives within the financial services industry.
Performed comprehensive data analysis to identify trends and support business decisions.
Created dashboards and visual reports using tools like Tableau and Power BI to communicate insights.
Extracted, manipulated, and managed large datasets from relational databases to support reporting needs.
Built financial models to project revenue and costs, informing strategic planning.
Foundever – LOB Financial company
Utilized CRM platforms to manage and follow up with clients, I have knowledge and experience scheduling calls and emails, reassuring the customers how important are they for the company., EƯiciently handled inbound calls, addressing inquiries and providing timely solutions., Communicated eƯectively in English and Spanish to coordinate with teams and clients.
Teleperformance – LOB Product Management Company
Provided support in product coordination, applying sales and negotiation skills., Participated in the analysis of pricing strategies and market trends., Communicated eƯectively in English and Spanish to coordinate with teams and clients., Collaborated on pricing and sales strategies, contributing to the achievement of objectives.
Bachelor
Civil Engineering
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Participated in initiatives to optimize data workflows and reduce reporting errors.